By Joshua Choy
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October 12, 2024
SEO (Search Engine Optimization) has been the cornerstone of digital marketing for as long as I can remember. As a small business owner with a landscaping company, optimizing my website has always been one of those essential, yet frustrating tasks that I've had to work into my business model. I knew that my local SEO game had to be strong if I wanted to compete with larger landscaping companies. But lately, something’s been gnawing at me. As AI-powered search becomes more advanced and increasingly popular, I’m beginning to wonder—are we investing our time and money into something that’s slowly becoming obsolete? The Shift from SEO to AI Search: What’s Happening? Let's start by stating the obvious: the search landscape is changing. You don’t need to be a tech guru to notice that artificial intelligence (AI) is starting to dominate how we search for information. For years, Google ruled the search world with its algorithms, and SEOs like myself were left to crack the code in hopes of ranking on the first page. Now, with AI tools like ChatGPT, Bing’s AI-driven search, and Google Bard, the way people find information is fundamentally shifting. In the past, SEO focused on optimizing for Google's algorithm. Keywords, backlinks, site structure—these were the tools of the trade. But as AI search engines grow in popularity, it’s becoming less about optimizing for an algorithm and more about providing the best answers in natural language. The emphasis is moving away from traditional ranking factors to how well you can meet user intent in a conversational format. If you think about it, people no longer just “Google” things the way they used to. They can ask AI-based tools to “summarize the best landscaping practices in October” or “find me a local landscaper with the best customer reviews,” and they get an instant, accurate answer, often without needing to click through pages of search results. This new behavior makes me wonder if modern SEO efforts are, in fact, becoming a race against a tide we can't control. The Evolution of User Behavior We can’t ignore that user behavior is evolving too. Just like people used to rely on search engines over browsing directories like the Yellow Pages, they are now turning to AI for faster, more accurate results. In the past, I focused heavily on local SEO—making sure my landscaping business was at the top when someone searched “best landscaping company near me” or “affordable lawn care in [my town].” But with AI, I’m not so sure that method will continue to work as well. People aren’t just typing keywords anymore; they’re having conversations with AI tools that predict exactly what they need. And if the AI can pull accurate, valuable data from anywhere on the web, it may no longer rely on traditional SEO signals like backlinks and optimized content. This means that for small businesses like mine, that hyper-focus on keyword optimization may lose some of its power in the next few years. Local SEO: Will It Survive? Local SEO has always been one of the best strategies for businesses like mine. You set up your Google Business Profile, fill it with great photos of your latest landscape designs, and encourage satisfied customers to leave positive reviews. It's been an incredibly effective way to generate leads from people in your community who are searching for local services. But even local SEO seems threatened by the rise of AI. Let’s say someone in my area asks an AI search tool, “Find me a local landscaper with five-star reviews.” The AI may scrape reviews from various platforms (not just Google), weigh them against other relevant data, and then spit out a recommendation—without the user ever having to glance at the organic search results or even click on my business listing. If that becomes the norm, traditional local SEO strategies may take a backseat to AI’s ability to consolidate and filter all that information in a blink. At this point, it feels like we’re not just competing with other businesses for visibility; we’re now competing with AI, which may or may not deem our content worth presenting. That’s a scary thought when you’ve spent years honing your SEO strategy to work within Google’s guidelines. The Google Monopoly: Friend or Foe? Speaking of Google, it’s worth mentioning that the company has been declared a monopoly in several recent high-profile cases. The general argument is that Google’s dominance in the search market has squashed competition and created an environment where businesses have no choice but to play by their rules. Now, if you're in the landscaping business like me, the idea that one company controls so much of how potential customers find you feels...restrictive, to say the least. But could the rise of AI change that monopoly? With more people leaning on AI for their search needs, Google may no longer be the sole gatekeeper of online visibility. Sure, they’ve launched their own AI, Google Bard, but even that feels like a response to growing competition. As AI search tools diversify and gain popularity, it might spread the market out, making it less dominated by Google’s algorithm. On the flip side, if Google manages to integrate its AI tools into its already dominant ecosystem, it could make SEO even more frustrating and complex. The landscape is in flux, and as a small business owner, I have no idea which way it’s going to turn. Lead Generation in an AI-Driven World I’ve always relied heavily on generating leads through my website. Organic search traffic, combined with solid local SEO, has been my bread and butter for finding new clients. However, AI search tools now provide users with instant, summarized answers—often pulling content from a wide range of sources. This poses a big challenge for businesses like mine that depend on people landing on our websites to convert them into paying customers. With AI search, users may never even visit a company’s site. They get the information they need straight from the AI tool itself. So how do you generate leads when AI platforms act as the middleman, pulling in data from everywhere? I’ve been thinking about this a lot recently, and while I don’t have all the answers yet, I think businesses might need to rethink how they approach lead generation altogether. One possible solution is to focus less on website traffic and more on cultivating brand recognition across multiple channels. If people aren’t visiting your site, you can still engage them through social media, email marketing, or by building an online community where your business is the go-to source for advice in your niche. The key might be to diversify how you capture leads so that you’re not as reliant on traditional SEO and website-based traffic. Building Authority: Content and Reviews Are Still Critical Though it’s easy to get disheartened when thinking about the future of SEO, there are a few bright spots. One of them is content. Even in an AI-powered search world, good content still matters. AI tools rely on existing data to answer questions, which means businesses that consistently produce valuable, informative, and accurate content will still have an edge. If AI is sourcing information, you want to make sure that it’s your content being pulled into those responses. This applies to reviews as well. Local businesses like mine will need to continue gathering as many positive reviews as possible across all platforms, not just Google. AI search tools don’t care where the reviews come from, so having strong ratings on platforms like Yelp, Facebook, and even industry-specific sites can boost your business’s visibility when AI pulls in that data. I plan to continue focusing on both content and reviews, even if the SEO rules are changing. Adapting to the New Normal So, where do we go from here? If you’re a small business owner like me, especially in a hands-on industry like landscaping, the future of SEO may seem uncertain. However, I don’t think it’s entirely doomed. We might need to shift our strategies, but the core idea of getting our businesses in front of potential customers isn’t going anywhere. Here are a few things I’m considering as I adapt my SEO strategy to this AI-driven future: Embrace Content Quality Over Quantity: With AI analyzing user intent more effectively, it’s not enough to stuff your website with keywords. Focus on creating genuinely useful content that answers the kinds of questions your potential clients might ask. For example, detailed guides about seasonal lawn care, or troubleshooting common landscaping issues could still bring in leads—AI or not. Diversify Your Online Presence: If AI is pulling reviews from multiple sources, then having a strong presence across all relevant platforms is a must. Google, Yelp, social media—wherever your clients might leave feedback, make sure you’re there. Explore New Lead Generation Channels: As SEO shifts, traditional lead generation methods might not be as effective. It’s time to focus more on direct outreach, social proof, and building an engaged online audience through email or social media. Think of it as casting a wider net rather than relying solely on organic search traffic. Keep an Eye on AI Trends: AI in search is still evolving, and it’s worth keeping an eye on how it affects your business. This might mean monitoring how AI tools are pulling in information and ensuring your website is optimized for those sources as well.